Sony India — Issue was not solved after visit to sony service center also | |||||
Hello, I am using Sony Xperia XA Ultra Dual Sim mobile. I am facing lot of issues with the mobile. I mean Heating issue, then changing of back camera to from camera option is grade out, then battery drain. I am using the phone for last 3 months. Then I visit the service center for fixing the issue. They just format my mobile and give it to me. After that I am facing the issue "Screen Overlay Detected" then till now heating issue was not solved and touch was very tough after the update. Then I contact the online Customer support. They told me to again visit to the service center. Again I visit there. Again they just reset my mobile and give it to me. Again the issue is occurred. What Can I do now. Actually I am a huge fan of Sony. Past 5 years I am using sony mobile only. Me, My dad, My GF all are using Sony mobile. But now a days I really hate the mobile. If I touch the mobile ?I am not feeling good to use mu mobile. Every one suggest me to go to some other brand mobiles. I am also decide that. So for the last hope I messaging you. soon if it didn't solve I will be on another brand. Other wise just return the new mobile or refund the amount. Don't cheat the customer like your fake service center and you stupid support. Was this information helpful? | |||||
Sony India customer support has been notified about the posted complaint. | |||||
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