Sony India — KDL40EX650-Motherboard original parts not available.

Address:B 5, ASHA NIWAS CO-OP HSG SOCIETY, OPP. GOVANDI STATION EAST

We are surprised to hear that when KDL-40EX 650 stopped working with blinking red light, call service technician & he said motherboard to be replaced. Sony doesn't manufacture parts of TVs older than 6 years. So original motherboard not possible. He suggested for exchange. Our TV was purchased for 65000 & now again spending 60-70000 is not possible for everybody. Duplicate motherboard are chineese & all wiring needs to be changed & no warranty. This wasn't expected from Sony company indirectly complelling customers to by new & increase the sales.

I need sony orginal motherboard of model KDL -40EX 650 at the reasonable price as we are retired senior citizen.

Madhavi Shenai
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Sony India customer support has been notified about the posted complaint.
Sep 11, 2022
Updated by Madhavi Shenai
Please replace with original sony motherboard at very reasonable price
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