Sony India — Klv - 43w672g | |||||
My self darshika misty, I purchase sony bravia KLV - 43W672G in July 2020 . I purchase from malad west, mumbai - venus electrovision which is very famous for Sony products . the product after 2 to 3 month the line is coming in tv panel, i complained to malad east services center . after that the checking person is coming Mr kabish the first time is coming for check up they mention there is no issue but after 5 days approx in October i complaint 2 nd time they check the tv, in font of him same problem is coming, they process my tv complain and after continue 1 month follow up they pik up my tv, they pik up my tv[protected], i don't know what they are check, from the malad east service center branch i foll up with rm sachin - soni tv engineer -after 15 days sachin inform to me there is no problem in tv id don't know what they are doing with tv they check or not[protected] they delivered my tv after the number of follow up with him, they dispatch with no result date[protected] same problem is coming i complain again they said when my tv pikup tempo coming to your area it will be pickup, till date[protected] is pending . MY JOB NUMBER - JO1856669 8206891 Request ID[protected] Was this information helpful? | |||||
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Sony India customer support has been notified about the posted complaint. Jan 25, 2021 Updated by pareshsonu same issue created after 1 month, after the TV OSL change, , i dont no if its change or not if its change then same problem not created with in 20 to 25 days, Product provide us defective pieces, after complain given to sony same problem is created again and again, the tv in under sony services center within 15 days they said the OSL is changing after complaining sony service center malad east near oberio mall said wiring problem to your home we are changing the wiring of our housed beacuse of the TV issue after the wiring changing sony services center said setup box issue we change the sepbox but after al the change my tv issue was not sotout, the product purchase from Malad west, venus Electrovision from Mr Amar parikh its also a fraud person is provide to us defective pieces of sony bravia tv and not given any suppourt to us from july we are purchase and after 3 month from the oct 2020 to till Jan 2021 same problem is created again and again, I Thing big mistake from our site that we are purchased - sony tv that company has not provide any customer problem solution and satisfaction, only cheating and fraudness is given .at the time of one year warranty period we are continew agiain and agian complain for the tv issues but no conculstion is provided . i thing one year waaranty also compltede but the soultion was not provie from sony india center . | |||||
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sir i really fed up with this again again same excused and again try to convey me that i pik up today or tomorrow, in same problem they said me the panel was not change, glass only change i don't know for that part my tv problem is solved or not .
i want my tv panel to change, who's know when they pik up tv and again done nothing and same thing is happen again and again, my warranty period also complete with 6 month, and from the t v purchase 6 month is complete in that 3 month i follow up for all the problems . i really want to you need to see the problem, and shout out assp .