Sony India — laptop body issue

Address:144002

Job no. J72388884 dt. 11-9-17 of sigma marketing (Service) sony authorised service centre 178, master tara singh nagar, jalandhar against bill no. J7/fy17-09/000689 dt. 22-9-17 for rs 7394/- in the name of m/s mahajan polymers. As you can see in the above attachment that i have replaced body of my laptop and spend a huge amount of money but still service centre saying that there is no stock of cvr bazel hindge cover (R). This is like a waste of money that after spending this much of money laptops seems broken only. I have purchased 2 laptops of same model 2-3 years earlier and you have same problem of body breakage in both laptops. Your company did not pay any attention to my complaints earlier made against this body part and now i have spend money for it then also it remains broken.
So kindly do some needful action for this and send this part to the above mentioned service centre immediately and make me feel satisfied after spending money.
Waiting for your reply. Arange a call on my mobile no. [protected].
Hope this time you will do something.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8013
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information