[Resolved]  Sony India — laptop is under extended warranty but service center is not attanding the complaint

Address:Gurgaon, Haryana

Dear Sir/Ma'am, I have purchased vaio laptop model no-vpcf135fg product code[protected], product serial no-7003985 on 03 oct 1911. for the purpose of warranty of this laptop I have again purchased two year extended warranty through your Sony India The purchased VAIO ONSITE WARRANTY PACK SERIAL NO IS -150412.which is valid till 02 oct 2014. since last four five days i am facing starting problem on this. Yesterday we have sended this laptop to sony service center for repair but they have refused it and told us warranty hasebeen expired on 10th feb.I would like to request you pls do the needful because my laptop is still under warranty and as per purchased warranty pack it should be repair through sony service center.pls help us.. with regard sanjay kumar chaturvedi emai-sanjay.[protected]@gmail.com mobile no.[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information