Sony India — Lcd model klv-26t-400a

Address:

400095

Computer technology has not advanced much since the last decade and so the product does not and should not go vintage. led and oled technology which nowadays tvs have is almost the branch of lcd and does not have a total different technology, so the lcd tv model mentioned in the subject has to be repaired in someway by replacement of some parts but i am told that the motherboard which is the problem in my tv cannot be replaced as it is not available. here i would like to just know if the same model tv is available in the market and not the parts so how could a brand like SONY could say such a thing and why the tv is not sold with the warning of "use and throw" or like "not repairable" and if SONY cannot give us the quality why should we go for it or is it like the SONY is interested in sales and not repair cause its been almost a month for the tv i have given to repair and i was told i will get it within working seven days then after five days i was told it will take another 5-7 days as the part is not available in their region and has to be called from the other region and then again after 4-5 days i was told that they are not able get the part so i will have to wait for some more time and this way almost a month passed and now they call and ask me for the purchase invoice and warranty card which i have given them so they could workout something that they could do and since i was told i will be called for the same as i was following up but i haven't received any call.
hence i want someone really responsible to look into the matter and bring an end to me despair as TV has become part of our life which we are being parted with for so long.