Sony India — LED

Address:

Vaishali ghaziabad

Our tv stopped working last week. I called Jaypee electronics authorised dealer Vaishali. they told us that they would file a complain to sony and get our tv repaired and today they sent there electrician with the part which was damaged and told us that the part was issued from sony. The box in which the part came in was opened and the serial number on the part was different from the serial number on the box. They said that the box was opened because they had to sign the part and for different serial number they said that it is usually like this only. I was not satisfied with their answers so i asked for the bill of the part, for this they denied to show me the bill of the part. I did not allowed him to change the part because i was conserned that the part was not from sony and was a duplicate. I have video proof of their presence in my house and photos of the part they were gonna install in my tv. Now i want an authorised sony electrician to check my tv and i want correct part of the tv and not a duplicate. coustmer care sony india is not giving right information.