Sony India — no bluetooth connectivity

One of the worst product is sony tv,
Sony tv supports/pairs only with proprietarybluetooth devices and not any devices.
Sony is living in dream world, due to name which is captured in past years its surviving.. All other branded tv's has unified bluetooth pairing compatabililty but whereas sony tv still lives in proprietary world.
Soon sony would diminish with this kind of ownership if they continue with this type of connectivity.
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I recived a sony head phones .its a fake and damaged i want my money back
I did Factory reset also to check
But still couldn't see SONY LIV app
Which was their since long
TV model number: 42W700B

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