[Resolved]  Sony India — no job number on service job sheet

Address:

Ernakulam, Kerala

My mobile sony e2115 give for a repair for battery replacement 17/11/2017 at madonna electronics ernakulam india. After four days iam contacted by phone for knowledge of job status but no give details. There are more confused and discussed then no idea, then next day l have a massage job no w[protected] date21/11/2017. Now under repair, my time and energy is failed for particular authorized dealer what can l do sir?