Sony India — no provision of
Pupuneetnaithani on Jan 3, 2018
At the outset this is to inform that i bought a product led 55x8200e on 26 dec 17 from reliance digital at ambience mall, vasant kunj, new delhi.
The scheme offered by you included a six month subscription to netflix @4800 rupees.
The tv was delivered on 27 dec 17 and the box did not contain the coupon of netflix, nor did the person installing the same talk about it.
On 1 jan 17, i spoke to reliance digital and took me 48 hours before they asked me to speak to sony customer care who said that the offer has expired on 31 dec 17 and i should have spoken earlier. Mr ravi who i spoke to asks me that i should have contacted you earlier; but only if i was told earlier or you are not responsible but reliance digital is.
No one told me that offer is expiring on 31 dec 17 or one would have done the same accordingly.
It has been a deal in bad taste with sony, to say the least.
Request confirm the next step at your level as as the tv was purchased before 31 dec 17, i am entitled for the deal. If you want to coordinate with reliance digital that is you to do and if you people want to shift blames, i have no time for it.
Look forward to hearing positive inputs from you.
[Jan 03, 2018] Sony India customer support has been notified about the posted complaint.
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