Sony India — Non availability of spares for repair within seven years of purchase

Address:

Mysore, Karnataka, 570022

I purchased a sony 46" led tv at bangalore seven years back. It was working perfectly. A month back the tv developed problem and the sony representative in mysore, roshan electronics identified the problem and said that the complete panel assembly has to be replaced and it would cost rs. 33000/-. Accordingly i paid an advance of rs. 10000 to roshan electronics. I have been chasing them since then and they have stated that the spare is not available even at bangalore or probably delhi. It may have to be procured from singapore.
Hence no tv for my family and i since the last one month. Is this the way sony corporation manages its supply chain.

Air commodore ki ravi, avsm vsm
Indian air force. Mobile no. [protected]