Sony India — part damaged, ordered not delivered so far - service id[protected]

Address:Vadodara, Gujarat, 390023

My tv panel got damaged, ordered but not delivered so far, the same being ordered on 7th dec'17 saying it will be delivered 2 to 3 days and today is 16th dec'16 but i am not getting the status when will it be delivered and why it is not delivered so far, i have already made payment of 50%.

This is really ridiculous service provided by sony that on one hand they are not able to deliver the part and on other hand they are not able to give status why it is not delivered and when it will be delivered.

I am tired asking the customer complain representative.
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From last three months i am not getting proper service from service center for only one issue, I was visited most of time they always give next date for problem resolving, Mukund nagar Pune service center...

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