Sony India — picture overlapping/display of the last scene not vanishing .

Address:

620021

I have bought sony led tv which is 5 years old. Warranty over. Phoned to toll free no and they sent one person from max electronics, trichy, tamilnadu, india. The engineer took the diplay photo and suggested me to change the display screen which will cost around rs, 10000/-. Also he immediately told that now no spares of screen was available at present. He suggested to exchange the present tv for 25% and buy a new one. At present i am not able to buy new as i am a retired person and senior citizen. Please arrange to send display screen and inform the enginner of max electronics, trichy, tamilnadu to get my tv repaired. I have lost my invoice for purchased the tv. The service centre insisted producing invoice. Why.