Sony India — Poor service and poor product quality

Address:

Kolkata, West Bengal, 700010

This is to informed to that unfortunately i have purchased a android tv (Model no - sony-43w950d-45" led on 16th april, 2016 from great eastern. After 1 month using 1 have facing so many problem, mainly facing auto restart issue... Concern is when i raise a complain for this issue no executive attained me and no proper solution given.. I have called up again and again for register my complain but no body picked up the call... After that your executive visit my house on 25.06.2016 and he told that this auto restart problem occur due to motherboard issue and it need to replaced.. My concern is mother board issue means a big quality issue of a product and i have purchased very last month. That's the reason i want replacement of this product...
This is request to you plz replaced my product as early as possible otherwise i will take a legal action.. Related doc attached here