Sony India — PS4 500GB sold on price of 1TB. | |||
The issue is: I bought 1 PS4 1TB variant and paid 34, 999 INR, but when I opened, connected to screen, came to know that it has only 500GB hard disc. I reported this issue to service centre back in January, I am providing you the job number J70193677. The service centre person told that they could not do anything regarding this. I went to dealer also, the dealer is : Adishwar India Limited, Bangalore. Please refer Attachment for more details. I went on to social media (twitter) also, I have attached the image as well. I've attached some photos: screenshot of system storage status of PS4. photo of bill receipt. Now this I reported back in January, but still not got any assistance. But till date they have not resolved this issue, and are delaying the matter. I've called customer care 6 times, they always promise that i'll get call from management next day or so. I am very much disappointed with their way of dealing with customers. Was this information helpful? | |||
Sony India customer support has been notified about the posted complaint. | |||
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