Sony India — Refused Installation

Address:	700048
Website:	www.sony.co.in

I purchased a Sony LED TV from Amazon, now they are refusing to install the product telling me that my Wall is not ready. I HAVE NO IDEA what they meant by my wall is not ready.When ever I try to talk to the installer asking him the reason why they are very rude & does not even bother to speak or give any positive response. I would rather return the product & get my money refunded back but now Amazon tells me that it has been 10 days from the date of purchase it cannot be returned. Pls help me