Sony India — Service Centre Moved Away

Address:	Kolkata, West Bengal, 700065
Website:	Sony

Respected Sir / Madam,

This is to inform you that I have submitted my Sony Xperia C4 Headset that came along with my phone at the time of purchase, to Sony Authorized Service Centre (Kalpataru IT Retails Pvt Ltd, E-Mall shop no 105, 1st Floor, Cr Avenue, Kolkata - 700072, West Bengal) on 2nd December, 2016. My job number is W[protected] & Ticket Id is [protected]. The headset model that I submitted to the service centre is MH410C black. I went yesterday to the service centre to collect my entitlement but I saw that the service centre is closed permanently from there & the shutter of the shop was down . I got confirmation about this information when I had a talk with the other shops that are there on the same floor. It's been a long time & nobody from the service centre team informed me about it neither I received any text messages from there end as promised by them at the time of depositing the same. So I hereby am attaching the Service Job Sheet that was issued to me at the time of submitting the headset. I want my product back as soon as possible. I wish this matter will be surely taken care of with utmost importance & diligence.

I solicit your kind cooperation regarding this matter.

Yours Sincerely,

Soumit Ghosh
315 Subhash Nagar Road,
Dum Dum Cantonment,
Kolkata - 700065 ( Near S.Paul Rickshaw Stand)

Phone - [protected]
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