Sony India — Service Request ID 36965142 dated 21.12.2016. MODEL NO: KDL-40W700C/2015 - COMPLAINT NOT RESOLVED

Address:

Pondicherry, Puducherry, 605003

Dear Team,
With ref to the subject, I have speaking to your TOLL FREE NO and your local service center at several times and no action was initiated so far. We are totally frustrated on your service and lost our hope too. No customer will wait for more than a month to repair the TV that too purchased at the rate of RS. 58000/-. In fact I have never come across from any product other than SONY with WORST CUSTOMER SERVICE like this. Please respond IMMEDIATELY. Else the necessary legal case filed with consumer court with all the evidence in hand. Pl note that the TV was purchased during May 16 only.
Waiting for your immediate reply in this.
Regards
Mohan.U