Sony India — service request id[protected] assigned to happy care services, bhubaneswar

Sir,
I have purchased a sony tv of 22 inch in february 2015 which was 2 years warranty. On my request the technician of the happy care services, bhubaneswar had visited to solve the problem but he asked us for replacement of the display board of the tv. The cost of the display board is nearly rs.5000/- as stated by the technician. Sir, the tv i purchased from my savings. After expiry of 2 and half years the display board requires replacement. It is not possible to spent rs.5000/- towards repair of the tv. As sony is a big branded company, it will go a bad message to all the displays gives problem within 2 and half years. So i request to replace the display without charging any cost. Pl reply as soon as possible.
With regards
Sk pradhan