Sony India — Sony Bravia Display problem

From
Mr K V H Rao, Goa, India
Date —5th Dec 21
To MD/CEO
Sony India
Sir
I had purchased Sony Bravia48” LED model KDL-48W700C TV in December 2015 .Two days back suddenly it went blank with no visible picture .We contacted Sony service centre and complained with ID 68372419.The visiting technician says the display has gone and the service centre says they have stopped manufacturing the parts .It is sad to know that a reputed company like Sony is unable to provide parts after only 6 years of purchasing.If this is the reputation, we consumers will not have any faith and trust in Sony .It also questions the credibility of Sony .I request you to please look into the matter and also arrange a good technician to repair our TV ASAP .
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