Sony India — Sony bravia klv-32r482b 80 cm

Address:

Nagpur, Maharashtra, 440013

Sony Bravia LCD 32 inch Panel is dead within 2 years!!! VERY VERY DISSAPOINTED.

I bought a sony bravia SONY BRAVIA KLV-32R482B 80 CM on April 2015 bur recently the When I Switch on the TV red led blink 6 times and then became Green. The Matter was reported to Service Center Vide Service Request ID[protected]
The service person came and after physical inspection ( Without opening hardware) told to replace panel card @ 11000 Rs . Almost 35 % cost of TV.

This is big big let down for SONY INDA customers. I had huge respect for Sony and very LOYAL to Sony Products and expecially LCD TVs. I had bought SONY BRAVIA LCD on the assumption that SONY is a brand known for its HIGH QUALITY and DURABILITY but sadly and unfortunately I am quite SHOCKED at the number of people who have experienced the same issues with the LCD panel. This shows that SONY INDIA quality has hit ROCK BOTTOM!!! I think this is applicable only for SONY INDIA Products coz I believe they simple are selling junk & defective TV Panels here in INDIA and being let off!!
Some serious action needs to be inititated against SONY INDIA regarding this LCD panel issue as its frequently reported by many customers. SONY INDIA needs to be taken to task and be held accountable. It cannot say that the warranty is only for 12 months and escape after that. This is totally letting down your LOYAL CUSTOMERS.
VERY SOON this issue would be spread among the public by word of mouth and on Social Media, and I am sure their Sales of BRAVIA LCD's would get affected if they dont take any action or provide replacement of the Panel at a reasonable Cost...
I HOPE THE SONY INDIA member on this forum does more than just responding to this post saying ...please contact the toll free number. TAKE SOME ACTION and at the very least reduce the replacement cost of the panel .

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