Sony India — Sony bravia model kdl -32ex520 sl no 2428605, case id [protected], reference 33592789, new job j6158073

Address:	Ernakulam, Kerala, 682024
Website:	no idea

My bravia tv got vertical line and need to replace display panel and I paid deposit and many many follow up also no action taken. It is very upsetting that SONY as reputed company treat the customer this way MY this issue was first highlighted in[protected] and again on 27-06-16 by job number J61528037.

Please do the necessary parts replacement and if the part not available please do change new TV at the price agreed by SONY for the parts

I have spent lot of time and money to get definite answer from me and I do not agree any other proposal except change the parts or change new TV