Sony India — Sony bravia tv not repaired for last 2 weeks

Address:	605001
Website:	www.sony.co.in

On December we called sony center to make complaint (Big scratch code inside screen) about my Sony Bravia TV. after a week representative came and took photo of tv and told that parts need to be imported from some place and went.

After a month time on Jan 31, same representative came and picked the TV to sony center in pondicherry DAKSHA SERVICES
NO. 147 ESWARAN KOIL STREET PONDICHERRY - 605001
T:[protected]

It's Feb 8 today. tv not repaired yet. I called them more than 7 times, they say we completed it, testing it, again saying going to repair today.

No proper response, everytime we call different persons speak, atleast 30 mins they take to respond.

DAKSHA SERVICES very poor service, I'm so depressed. Will go to consumer court next week.