Sony India — sony bravia w080d model 50 inches

Address:Pune, Maharashtra, 412105
Website:Sony Service Center

Hi,

I have raised a request #40693733 regarding my tv display and requested for extension of warranty for 2 years (Paid rs. 12500/- already) on 14 july 20017. The product is already in warranty period when raised the complaint.

I got a call from local service center on 18 july that the display panel has been received in pune and it will be delivered and installed within 2 days.

But from 19 to 24 july till now no one has come to install the panel, and not giving proper answers on calling them.

One person ask to call some other number [protected] then he says call another number [protected].

Why should i need to suffer when the product is already in place in pune, not getting installed at my home (Just max 20-30 mins distance from service center).

Please help on this.

Rahul jadhav
[protected]
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Sony India customer support has been notified about the posted complaint.
Jul 24, 2017
Updated by Rahul Jadhav1
Any updates.

My Mobile number is [protected]
Jul 29, 2017
Updated by Rahul Jadhav1
This has not yet been resolved. No comments from Sony TV customer on following them up.
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