[Resolved]  Sony India — SONY INDIA NOT PROVIDING SERVICES

Address:Ernakulam, Kerala

I am a resident of Kerala. On Sept 2012, I bought a Sony laptop with Serial no: 0002012, Cust.reg.no:[protected]C and invoice no: SNYB/165/12-13 from International Marketing company 39/4755-A, IMC tower, Madhavan nair road, Ravipuram, Ernakulam, Cochin, pin:682016.The company gave a one year warranty along with that I purchased two year extended warranty .From the day I bought my laptop I already done 4 times service for my Sony Laptop in Madonna Sony Authorized Service Centre, Edappily. Recently in 20th Oct 2014 I complaint about hinge broken and I went through all the procedures where I had an option of Refund or Replace. I preferred Refund and followed all the procedures to take. After all these I have been waiting since 6 months and now am tired of it. They didn’t take any action and just asking me wait, therefore with great disappointment I request you to kindly accept my complaint.
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Complaint marked as Resolved 
Sony India customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2015
Ms. Legal Page Writers Customer Care's response
Hi Sir, We have gone through your issue. We have already recieved several complaints for the same subject matter. For resolving this issue you have to send a legal notice to them or in the alternative you can file a consumer complaint before CDRF. Our legal team can assist you by providing a well drafted Legal Notice or Consumer Complaint against the company. For more information you can contact the undersigned.Thanks Regds Mohit Popli Advocate/Author Corplexis Chambers Law Firm Founder: Filemycase.in Patientcause.blogspot.in (Medico-Legal & Consumer Helpline) Mob : +91-[protected] Email: adv.[protected]@gmail.com
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