Sony India — sony television model number klv-40r452a in[protected]

Address:

Mumbai City, Maharashtra, 400097

This is to bring to your kind notice that i mr. Mohan nabar residing at malad (W), mumbai had bought above mentioned model of sony television in october 2013. The said model functioned properly till 31st october 2016 since which an series of ordeal related to an recurring problem with regards to the above model started, for which i would like to launch a complaint with your good self. I request you to take the issue seriously failing which i will be left with no other option but to approach the consumer court, as a same problem has been recurring in the model and it has been repeated at least 10 to 12 times when the said model has stooped functioning and your authorized service station representative has been taking the set and so called repaired it, at least 10 to 12 occasions, but to no effect as after some period the problem recurs.in fact i have spent around rs. 7000/- till date on repairing of the same.in fact now the problem has recurred within 8 days of the last repair and after taking the set again your service center representative is demanding another 7000/- as the expense of repairing the said set which was repaired for this very fault exactly 8 days back by the same service center. The said television set has been with the service center for a more period than at my residence for the last one and half years. The name of the said service center is m/s. Krish electronics situated at 90/676, ajinkya chs, mhb colony, dindoshi nagar, malad east, mumbai 400097.
I am having an entire file of the bills submitted by the above service center along with the series of emails which we have exchanged with regards to the above problem.
It is very unfortunate that a company of the stature of sony india is meting out such treatment to its valued customers, and as a result, if i don't get a concrete solution from your end which now has to be a replacement of the model, i will be forced to approach the consumer court.
An immediate feedback and solution will be appreciated.