Sony India — sony tv problem

Address:	Ranchi, Jharkhand, 834002
Website:	sony

Purchased sony led tv (Kdl-42w900b) on 10th september 2014. On 21st sept 2018, there was no display in the tv with red light blinking. Based on my complaint (Service request id[protected], sony technician came on 24th sept 2018 and confirmed that either mother board or panel has to be replaced. For this, they need to take the tv to service centre and it will take approximately a weeks' time. As per the technician, the estimated cost shall be approx. Rs. 10000/. It is really depressing to spend another 10k within a span of 4 years of purchase of tv, which costed me around rs 73000/- in 2014. I also understand that it is a perennial problem with sony led tvs and we never had such caution while purchasing the tv. I'm deeply disheartened as i generally purchase sony products for its longevity & quality assurance. However, this particular product which cost me about rs 73000/ is out of order with another investment of 10k within a span of about 4 years and who knows, it may continue in future also.