Sony India — Sony UHD LED 49 inch

Address:

228-A Sectoe 2 Raj Nagar , Ghaziabad

We had purchased sony LED 3 months back in november. A week ago, it started malfunctioning. All of a sudden it lost display although we could hear audio. We placed complaint with sony customer care. Service personnel checked the panel and everything and told us that there is some electrical issue due to which panel would have to be changed and they would have to take tv with them for the same. After a day or 2 we recieved call from your side that there's water in the panel...after i repeatedly told him..u didnt say anything about water when you picked up the tv and we are a hundred percent sure no water or liquid had been poured or spilled on the panel or anywhere on tv..he rubbished me saying all customers say the same thing...and the panel of your tv has been destroyed with water or some liquid and it has to be changed...he told me that he has taken approval this time and they are changing the panel for free this time...just 2 days have passed since we got the tv back...and again the display has disappeared in exactly same manner...this is not something we expect while buying tv from a company such as yours...Please look into the matter and get back to me as soon as possible.