Sony India — sonyliv is not cancelling my premium subscription even though informed multiple times

Anita Dighe

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	www.sonyliv.com

Hi,

I had bought sonyliv premium subscription, sometime back in 2017. Past 2 months i have informed sonyliv customersupport to cancel my subscription. As per asked, i have provided all the details, but still this month again, 49 rs. Deducted from my paytm account for the same. More over, if i login to sonyliv and try to view premium content, it is not allowing me to watch.

This is really annoying. Sonyliv, site does not have the provision to cancel the subscript. Even if we inform they keep getting money without our consent, and not letting watch promised content. This is clearly cheating.

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Sony India customer support has been notified about the posted complaint.

Jan 22, 2018

Updated by Anita Dighe I want refund for my money, as I have already raised the request for subscription cancellation and service is already stopped.