Sony India — Subscribed without consent

Dear Sir/Madam,

Sony Liv application has charged Rs.999/- from my Paytm account without my consent on 30 Nov 2021. I emailed the Sony Liv support team many times and they replied that they have sent me the renewal reminder on 27/11/2021 showing a screen shot of their own system whereas I did not receive any reminder message or email from their side. Also, if I have not consent
then how can they deduct from my Paytm account just because their was enough balance in the account.
Further, I unsubscribed hoping that they will refund my amount on pro-rate basis but they neither refund my money and also they immediately