[Resolved] Sony India — Subscription not activated and received suspicious call
I am Sridevi, purchased a SONYLIV premium subscription in sonyliv website, they deducted the money from my amazon pay but did not activate my sonyliv premium account.
amount deducted- 299
Date: Sunday, 3 January, 2021 12:44:46 AM IST
Amazon Pay Transaction ID: P[protected]
SonyLIV ID: GKY9GLXAOQn96p
Transaction Amount: Rs.299.00
I tried to contact them but they dont have any customer care number.
I registered multiple times in sony liv website but waste of time.
I received a call from [protected]. he(sonyliv representative) asked me to install anydesk from play store in mobile and asked my credit card details unnecessarily then he initiated 20099 rupees transaction without my permission. I immediately cut the call due to suspicious activity(he tried to see my bank otp initiated by him using my credit card details...)
Is it a fraud ?
Complaint marked as Resolved Jan 8, 2021
SonyLiv Company provided activated subscription details through the mobile message from VM-LIVOTP and I got email from SONYLIV and it is working now. All these credits go to consumercomplaints.in team. once again Thanks for your valuable service.
[Jan 04, 2021] Sony India customer support has been notified about the posted complaint.
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