Sony India — television 43 inch android tv

I bought a Sony android tv 43 inch in 100 ft road coimbatore branch. I paid bills and cleared on 12th Jan 2020. I got worst product from Vasanth and co. It's not a new one and it seems old product clearly with package. Kindly do the replacement. Please consider this is as a request and process it without any delay. While explaining about the product the salesman told that is the new one and it will be delivered with fresh piece but package shows that is the old one...
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