Sony India — tv panel issue within 2.5 years

Address:Mumbai City, Maharashtra, 400072

I had purchased sony led television; model kd-43x7500e, sr no3002510 in nov 2017 from reliance digital, r-city mumbai.

We all know that sony is a reputed brand name in electronics market. We buy sony products because sony is the name of trust and it promises best quality & service.
My family has always trusted sony for its high quality products and customer satisfaction oriented approach.

Astonishingly in this costly tv of 66k, soon after the warranty period expired, horizontal lines appeared.
Sony is international no.1 brand and it has got a problem in just 2 years, unbelievable!

I have referred websites, so many people having same problem.
Which means theses days even brand like sony is concentrating on amassing money in turn compromising with quality. It is now useless to go for any expensive branded products like sony.
We are buying sony products and paying more amounts, because of reliability, good support, unbeatable picture quality.
How ever it seems now we are being cheated.

If you are reading this, i would suggest, do not go for any sony brand. You can google and find hundreds of similar complains as above.
Think before wasting your hard earned money.
Was this information helpful?
No (0)
Yes (2)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have purchased Sony KD-43X7500E two years back. Now screen appearing with horizontal line and when I contact Sony quoting Me 14000 rupees charge for repair(saying part to be replaced). Display is the main content in TV that’s the reason I choose Sony but Sony is saying no guarantee on electronic components, may lead to defective any time or next minute after warranty.
I agree too on no guarantee on electronic products may spoil any time but not with in short period That too an international brand company. Also Sony doesn’t have answers to customer queries except saying warranty expired and I strongly object this is just fraudulent manufacture assembled with cheap electronic components and high cost selling price by tagging Sony brand name

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information