Sony India — vertical black line

Address:Hyderabad, Telangana

We bought sony bravia 55inch tv 5 yrs back. When we were in a market for tv, we had multiple brands in mind mainly sony, samsung and lg. We finally went with sony by trusting the brand but regretting the decision now. Sony used to be reliable brand a decade ago but not anymore. I used to see lot of sony products around in the past but i hardly see them now and there is a reason for that. I wish i should have done some research before buying. Anyway, 5 years back ii bought my 55 inch bravia for around 1.5lakhs (Which has a webcam and 3d support). After 5 years, it now displays black vertical line width of 1cm across the center of the screen. We contacted sony support and a technician came home, diagnosed the problem and said that we have to replace the screen which will cost us around 55, 000. Really sony? We can buy a new 4k tv by spending that amount. After seeing the quality of your products and the customer service do you think people are stupid to trust your products again? Lesson learned. I would never buy or recommend any of my friends to buy any sony products.
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3 images I have shared in that last one what I have ordered and another one what I got.please check and solve it

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