Sony India — vertical lines and horizontal lines appearing on tv screen
Vvishalp1896 on Mar 19, 2018
On 30/9/2017 I have purchased sony KVL-49W772E from ESWAR RADIO &TV, Davangere, on 5/3/2018 while watching tv vertical and horizontal lines started to appear on it there's no damage on exterior TV screen panel but only when I turn on TV, lines appears . I have complained about this issue to sony store but they are not ready to replace it as they are saying its physical damage, but there's no physical damage on TV screen not even a single scratch on it, and 1 year warranty is still remaining,
please replace the TV as it is a fault from inside the tv and it comes in warranty
thank you .
[Mar 20, 2018] Sony India customer support has been notified about the posted complaint.
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