Show menu
Close
Ask a Question FAQ Sign in

Sony India — vertical lines and horizontal lines appearing on tv screen

On 30/9/2017 I have purchased sony KVL-49W772E from ESWAR RADIO &TV, Davangere, on 5/3/2018 while watching tv vertical and horizontal lines started to appear on it there's no damage on exterior TV screen panel but only when I turn on TV, lines appears . I have complained about this issue to sony store but they are not ready to replace it as they are saying its physical damage, but there's no physical damage on TV screen not even a single scratch on it, and 1 year warranty is still remaining,
please replace the TV as it is a fault from inside the tv and it comes in warranty

thank you .

vertical lines and horizontal lines appearing on tv screen
vertical lines and horizontal lines appearing on tv screen

Complaint Status


[Mar 20, 2018] Sony India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Whatsapp and other 3rd party applications is not working properly, it force stop reapeatedly, After the arrible of 8.0 version please provide a bug to fix this problem as soon as possible.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    36%
    Complaints
    6054
    Pending
    0
    Resolved
    2151
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034