Sony India — video not available in my geography

Hi

I subscribed for sony liv premium membership for 3 months.
Even after that, whenever i try to access any premium video, it doesn't allow me to do so and always provides the error that this video is not available in my geography.
I took it from hyderabad, india and still staying in the exact same location. So there is not reason for me to get that error as premium member.

I mailed the customer care again and again but no reply.

In short, money is taken but the service is not provided.

Order id: 53948931
Receipt date: 15 jun 2018

Regards
Koushik
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Comments

It has been more than three weeks since your website (sonlyliv.com) and App has stopped working. I paid money for a service which has abruptly stopped working. I have written several mails but the problem has not been resolved.
Sir, I purchased Sony home theatre system
DAV TZ 215 on 26 Oct 2012 at the cost of 12700/-. Due to non operation I given system to Sony authorised service center and they quoted repair estimate as 10018/-. How can repair cost be almost equal to product cost.

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