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Sony India — W80 D -remote sensing fault and audio fault

Dear sir
Service staff arriving with no id card and seeking personal contract
Complained Sony centre Mumbai
[protected] no person pic name given .Asked me to send address by whats app on +[protected] .person claiming from Sony visited with out Sony id card sought INR 35000 and said original new TV would cost INR 70000. He offered to do it cheaper if given as personal contract. .Refused to give official estimate and visit charges receipt. I Complained to [protected] and PIC abused me and go to local service mechanics and so official estimate can be given.Pl investigate and reply to me. I have no choice except going to local mechanics now.
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Sony India customer support has been notified about the posted complaint.
Jan 20, 2021
Updated by Taranesh
I need to know if some other person is using Sony name
Jan 20, 2021
Updated by Taranesh
I have given screen shot of Sony site which also displays the mobile no mentioned in my complaint [protected]

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