Sony India — W80 D -remote sensing fault and audio fault

Dear sir
Service staff arriving with no id card and seeking personal contract
Complained Sony centre Mumbai
[protected] no person pic name given .Asked me to send address by whats app on +[protected] .person claiming from Sony visited with out Sony id card sought INR 35000 and said original new TV would cost INR 70000. He offered to do it cheaper if given as personal contract. .Refused to give official estimate and visit charges receipt. I Complained to [protected] and PIC abused me and go to local service mechanics and so official estimate can be given.Pl investigate and reply to me. I have no choice except going to local mechanics now.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Jan 20, 2021
Updated by Taranesh
I need to know if some other person is using Sony name
Jan 20, 2021
Updated by Taranesh
I have given screen shot of Sony site which also displays the mobile no mentioned in my complaint [protected]

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Sony India
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View Full Information