Sony India — WI-SP510 Headphone (Neck band) Rubbers peels out from the product.

Dear Sony,
Here your customer Ragu. A
Mob:[protected]
Tamilnadu.

Feb 2022 I bought a Sony Headphone for my Samsung S22 mobile phone.
With in a month the Rubber shield of the neck band was peeled out and got the replacement from Sony Kumbakonam Service centre.

It was happened Two months ago. Now I get the same fault at my headphone.

Just change the model and give me another neck band not the same model. because the wi-sp510 all models are having the same manufacturing defect i think.

If the cost differs to the other model, i am ready to pay.

And important thing, i use Samsung Buds 2 parallely. So, we can't say i use the sony neckbands roughly. And i bought Sony WI-XB400 at January 2022. ( That one is nice )

WF SP 700 Buds is good on review. So, I pay Rs.2000 excessively, if your rules permits to exchange the fault one. (only the rubbers peel out from the sides)

I bought this neck band for Rs.5500/ at the beginning of this year.

What to do now.

Looking for your kind reply.

Regards,
Ragu. A
Teacher,
Vedaraniam-614810