Sony India — xperia z5 dual has been damaged

Address:

Bangalore, Karnataka

WORST EXPERIENCE IN MY LIFE . NEITHER SONY NOR SERVICE CENTER TAKE THE RESPONSIBLE.

I went to Sonnet care CMH road Indira Nagar. where my told him about the phone problem : proximity sensor is not working because the top right screen popped up.
After they checked and did something, complete right hand side screen popped out. When I told them they said they did not do anything and it happened because of battery is bulged.

I had an argument and your person tried to threaten me and tried to hit me holding my hand.
Other person was saying that he will keep the phone with him if he did not do this if proved in camera.
Third person said this happens when one heats the screen to stick the Screen.
Manger said they do not have batter available when asked him

Now if this kind or rowdy person sony is keeping in the service center how a customer can visit the service center.
Now this phone is with me since 5 year and in one day at your service center the entire right screen came out.