Sony — problem with sony xperia z black handset

Address:Hyderabad, Andhra Pradesh

my name is P.PREM KUMAR from Hyderabad. i bought a new SONY XPERIA Z BLACK[protected] in RELIANCE DIGITAL in kottapet, hyderabad, i got a problem with handset on[protected], and immediately i went to J.S MOBILE SERVICE CENTER which is an authorized by Sony. after 4 day i got a mobile but it is not fair, and i return back service center. on that same day i met with reliance digital manager, from there i got one phone number his name is SUNDEEP ([protected]) i explained the problems regarding my mobile, he told me that( SIR IN TWO MONTHS BACK THE SONY XPERIA MANUFACTURING WAS FAILED NOW SONY IS CHANGED TO ANOTHER MANUFACTURING NOW NEW DEVICES ARE COMING TO MARKET PLEASE TAKE THIS TIME... IF YOU GET ANY PROBLEM AGAIN I WILL GIVE YOU NEW SEALED MOBILE).. he told me like that..after that i wait for 5 day again i got a same problem with mobile from the service center i.e i got same scratches on the handset...this is the complete information which i phased from past 20 days now i want to say is i got many problems with service and handset... i want to get the new sealed sony xperia z handset... if you accept my request i will be very happy..
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Sir,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your complaint no. with us here. Also share your contact no. and email ID with us here.

For further communication on this concern you can reach us at our direct official toll-free no. at[protected] or write to us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information