[Resolved]  Sony — Sony Bravia tv service

Address:

Kozhikode, Kerala, 673577

I have booked a compliant regarding my 32 inch sony bravia tv.Within two years of purchase the tv got complaint.I have purchased it for 40 k.Its so disappointing to happen so spending 40k and lasting for only two years.The service man came and said to replace display panel which costs about 15k and i have paid an advance amount of rs 3000 for the replacement.Later after ten days they informed me that the display panel is not available.They also offered me that they can provide me with same new tv with the service amount 15k.I accepted their offer and paid total rs 14400 by online transfer.I have debited the amount by May 24 and still they havent provided with the new tv.Its been one month am waiting.Please do necessary steps or refund my money.My complaint reg no: 31949935