Sony TV — Screen pannel & picture quality problem | |||
Sir iam rajesh from janapriya appts attapur hyderguda sir i was purchase tv on 28/09/2014 sony tv 42w700b we donot have sufficiant time to see tv only on sunday we will get time to see i & my wife both will do job so sony tv 42w700b giving more problem 1. Problem is lines comming on left side screen i complain then after i week same screen problem but different styles lines coming on screen 2 complain so 2 time also screen panel change so 3 time next problem tv automatic restart problem 4. Time picture quality problem like on tv screen on faces not clear what is this i asked for replacement tv they said to send a mail to sony tv custamour care. Kindly i request sony company cooperate with me & replace sony tv 42w700b that all. Was this information helpful? | |||
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Sony India customer support has been notified about the posted complaint. Sep 19, 2015 Updated by Rajeshjalagari sony custamour care kindy solve our problem (sony service request id[protected] time problem came 2 time screen panel 3 time restart to automatic 4 time lcd mode instead of hd mode so kindly I request sony company plaza replace new model to whatever charges iam ready to pay I was complained on 15/09/2015 on 17/09/2015 sevice person came but no use he did not did any setting just watch to mode & went away he told service person come & collect to then check at service centre. so I request sony company I have all proof with images plaza verify then replace new model to. no service person come to my home right now .so plaza take necessary action & solve my problem ( model no is sony 42w700b 0  | |||
 2 Comments | |||
Comments
Kindly I hope to sony company plaza replace to or change another latest model to I will pay whatever etc charges has to pay for another to model replacement ? I hope u will solve my problem because 4 times problem we face problem 1.first time was screen panel 2. time again screen problem 3. tv automatic restarts.4 picture quality not clear.
Reply
We are a purchase of Sony Led TV 48 R 562 C Rs.62223/=dated.25/5/2015 Bill No-4953 Book No-100, Dada Dev Electronics WZ-454, Main Road Opp. Pillar no-61, Raj Nagar, Palam colony, New Delhi-110045.But TV was dated.29/8/2015 not working, we are complaint soy tv toll free no-[protected] dated.30/8/2015 Registered ID No[protected].and dated.2/9/2015, Man visit from star electronic he was check the tv and he told me tv board not working and require replacement, he was take the warranty Coupan and told me after 4 days replace the tv board.But we are daily basis call the man he was not pick our call.The our problem still same dated.30/8/2015
So we are requested to you please urgent and immediately replace our tv parts and start/working of tv otherwise we are go to leagal action against your company.
Rajinder Singh
[protected]
So we are requested to you please urgent and immediately replace our tv parts and start/working of tv otherwise we are go to leagal action against your company.
Rajinder Singh
[protected]
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