Sonyliv — money paid but subscription not active

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have paid money for the 3 months of subscription for Sony Liv TV. Money is deducted from my account but still didn't got any subscription.

Here are the details of the email that I received:-

Your transaction with www.sonyliv.com was successful

Transaction ID:[protected]
Merchant Website: www.sonyliv.com
Amount Paid: 149.00
Order Date:[protected]:30:08
Customer Phone Number: [protected]