Sonyliv — rs149 money deducted but the premium membership not added into my sonyliv account.

nkumar321

from Bengaluru, Karnataka

Website:

www.sonyliv.com

I paid for rs 149 premium membership pack for 3 month online through the sonyliv portal. The money got deducted. But my premium membership has not yet been added into my account. The frustrating part is i have sent four mails to the [protected]@setindia.com which was mentioned in their portal. But i have got no response. This is really very poor service by such a big entertainment channel portal.

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Comments

Govindsinh vala

from Surat, Gujarat

Hello dear sir mere SonyLIV app me jabse update kiya he tabse koi bhi episode me pictures nahi diktat hai uska kya problem ho sakte he please help me

siddz

from Kolkata, West Bengal

I subscribed Sony Liv premium for one month. Which says live matches will be telecasted. But I see around 7 minutes delay.

Mazin1

from Perumbavoor, Kerala

I have paid one month subscription and bank payment showed it as successful, but the sonyliv account has not been updated. Tyere is no contact number or grievance addressal systems provided on the app or the website

sayan1992

Hi, yesterday i paid 1 rs. for 1 year subscription applying code DKD1YR, payment got debited but did not receive the subscription, today whn i wanted to resubscribe again 499 rs got deducted from my account, kindly arange to refund the amount of 499 rs.