Sonyliv — Subscription is not activated

Dear sir/ madam,

I have purchase an annual subscription for sony liv for rs 999.00 on 25.04.2022. After payment my subscription has not been activated till date, i have made many complains via email, t only way to contact them, u cannot talk to them by calling them over phone. After every mail they are asking for payment details and screen shot of my account option in their app for resolution, but till date they r not able to resolve and asking the same details everyday. Please find enclosed details required by them and request them to refund my subscription paid.

Invoice Number: IN-18052
Invoice Details:[protected]
Invoice Date: 25.04.2022

Regards,

Hemant Dhivar