SOTC — Pathetic trip to russia and scandinavia

Address:South Goa, Goa, 403716
Website:www.sotc.in

Hotel provided for stay is different from the one mentioned in the itinerary, stay was in the cheap low budget hotels with out proper air ventilation and also away from the cities.
Total packed itinerary which leaves little time for rest.
The train timings from helsinky was 7.30 in the morning when we reached the station we saw there were 2 more trains leaving at 10.30 and 11.35 am. And inspite reaching early the only programme for the day was dinner. So it was an immense physical torture because we got to sleep only 3 hours the previous night.
House rules were read aloud at the reception area in some of the low budget hotels infront of other nationalities which was quite humiliating when the receptionist was questioned about it he said they read only for asians.
Some of the indian restaurants provided for food were not upto the standard.
Sightseeings provided were not satisfactory.
While booking the tour the agent confirmed 4 star stay which was not provided by sotc.
We have a proof that the hotel in oslo was booked in february while the tour operator told us that we could not get hotels in city due to ongoing conference.
Sotc is juggling with peoples sentiments lives and money by making fake promises!
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SOTC
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    213
    Pending
    0
    Resolved
    40
    SOTC Phone
    +91 77 1504 4444 [for Booked Customers]
    SOTC Address
    7th Floor, Tower A, Urmi Estate, 95 Ganpatrao Kadam Marg, Lower Parel West, Mumbai, Maharashtra, India - 400013
    View all SOTC contact information