SOTC — South Africa tour,cancellation/Refund sought

Address:

SOTC,St Marks rd Bengaluru

Iam a senior citizen, 72 years old.
During one of the carnivals conducted by SOTC in Feb 2020 I had given an advance amount of Rs84000 towards travel to South Africa Conducted tour
for two o[censored]s. Within a few days Carona set in and the tour was cancelled. Since then I have been approaching your office for refund of the amount and several representations were made.
The pandemic is such that the elders are more susceptible and moreover I had deveoped hyperacidity and severe gastritis, thus preventing any outstation trip.Your office took a sympathetic view and wanted Doctor Certificate.I produced M C and it is nowsix months refund has not been made. Can I request you at least now refund my money after 18 months.
N T Srinivasan, [protected](M)