SOTC Travel Agent — SOTC Travel agent are cheaters

Address:	Bangalore, Karnataka, 560075
Website:	www.sotc.in

I had booked usa trip for my parents, the sotc staff has to provide the essentials like trevel kit. We were told that the kit will be given to us.

After the trip when we enquired about the travel essential kit, the officials refused to provide and started speaking in a bad tone to my parents, they are senior citizens and they made them go to different branches but till now there is no response.

I will surely not recommend sotc again to anyone if my complaint is not taken seriously and provide us what was promised as we have paid for each and everything.