[Resolved] South Bengal State Transport Corporation [SBSTC] — Amount debited but not refunded back to my account
Kolkata, West Bengal, India
I have booked 3 tickets on 29nov 2016 morning at 5:58am for nonstop bus to haldia from Kolkata at 7:15 of rs 375...the ticket was cancelled automatically n seats were unfreezed.amount was debited but since it has cancelled on own the money has not refunded back yet to my account...please check n credit my money into my account...orelse the matter may reach to consumer forum
Complaint marked as Resolved Nov 3, 2016
They have not emailed me...when after booking tickets the otp came n money deduction message came...but the seats which should be reserved was for only for a minute...when I didn't get msg over phone to show to the bus while travelling I went to the app and tried to see the future booking and it was not showing...rather the seats were unfreezed I could see and anyone can do booking again since it was unfreezed...when I encountered in the counter they said money will be refunded back and no advance booking is showing for seat no 13;14;15...I booked it in my sisters name..SAJANI SAHA ...each ticket of 125 with service tax
[Nov 03, 2016] South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
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