South Bengal State Transport Corporation [SBSTC] — Behaviour and online ticket booking circular.

Address:Kolkata, West Bengal, 700064
Website:Wbstc

I booked my online ticket for tge bus from karoomoyee to durgapur, the exact time was 7.40, this bus got cancelled, the sbstc represtative gave me my seat number exactly as i booked, later he gave my seat to some other lady and gave me a seat over the wheels. When i interrogated him why he gave my seat he misbehaved and said if i booked it online, my problem should be solved online itself. I booked online giving an service amount excessive than the normal in order to choose my seat by myself. This kind of behaviour is nothing uncommon with these people. Is this what we expect as a service?
Was this information helpful?
No (0)
Yes (0)
South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have cancelled a ticket on 2nd July from Sbstc and I received a cancellation receipt but till date I didn't get any kind of refund.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    South Bengal State Transport Corporation [SBSTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    663
    Pending
    0
    Resolved
    10
    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
    View all South Bengal State Transport Corporation [SBSTC] contact information